At Hotouch, accessible from myhotouch.com , your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Non-Personal Identification Information: Browser type, IP address, access times, and referring website.
2. How We Use Your Information
Hotouch may use the information we collect from you in the following ways:
- To process your transactions and manage your orders.
- To improve customer service and respond to your inquiries.
- To send periodic emails regarding your order or other products and services.
- To personalize user experience and improve our website.
- To protect against fraudulent transactions and enhance security.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure Socket Layer (SSL) Technology: This technology encrypts your sensitive information during transmission.
- Regular Security Audits: We routinely check our systems for vulnerabilities and potential threats.
- Access Restrictions: Your personal information is only accessible to authorized personnel who need it to perform specific tasks.
4. Sharing Your Information
Hotouch does not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for the following:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required by law or to protect our rights or the rights of others.
5. Third-Party Websites
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any linked websites you visit.
6. Cookies and Tracking Technologies
Hotouch uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us improve our website functionality. You can choose to accept or decline cookies through your browser settings.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
Hotouch reserves the right to update this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.